How to present Customer Service on a resume

Posted by Auckland Resume on 19 Sep 2024

When trying to get a customer service position, it’s crucial to emphasize your relevant expertise and experiences in your resume. A professionally written resume can make huge difference when you apply for the job you’re looking for. At Auckland Resume, we specialize in resume writing to help you stand out from the rest of the applicants. In this post, we’ll explain how to describe the level of customer service in your resume.

  1. Use action verbs: When explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in customer service work and achieved outcomes.
  2. You should include specific job responsibilities and responsibilities. Be specific in describing your customer service experience. Instead of simply saying "worked in customer service," you should say "managed an entire team of customer service reps and dealt with customer complaints."
  3. Offer metrics: Include relevant indicators such as satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% through effective problem-solving techniques."
  4. Tailor your resume: Tailor your resume to fit the job you’re applying for. Highlight the experience and skills that are relevant to the job.
  5. Make sure you proofread your resume and get professional assistance You should proofread your resume prior to sending it out to ensure the resume is error-free. If you need assistance seek professional assistance at Auckland Resume.

If you follow these advices follow these suggestions to create a customer service resume that effectively highlights your relevant work experience and expertise. Be sure to customize your resume for the job you’re applying for , and to proofread it before submitting it. Auckland Resume can also assist in creating a professional resume that showcases your skills and experiences.

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How do you describe Customer Service on a Resume

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