How to Describe Customer Service on a Resume
When trying to get a customer service job, it’s important to list your relevant expertise and experiences in your resume. A well-written resume will make an enormous difference in getting the job you want. We at Auckland Resume, we specialize in writing resumes to aid you in standing out from the crowd. In this article, we will discuss tips on how to write about the level of customer service in your resume.
- Use action verbs. When talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service work and achieved outcomes.
- Incorporate specific job duties and responsibilities: Be precise when describing your service experience. Instead of declaring that you "worked in customer service," write "managed the team of customer service agents and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction rates to prove your impact. For example, "increased customer satisfaction by 15% with effective solutions to problems."
- Tailor your resume: Tailor your resume to match the job you’re applying for. Highlight the skills and experience which are most relevant for the position.
- Get professional assistance and proofread your resume Make sure you proofread your resume prior to making it available to ensure it is error-free. If you require assistance seek professional assistance by contacting Auckland Resume.
With these suggestions by following these guidelines, you can build an effective customer service resume that effectively highlights your relevant experience and abilities. Keep in mind to make your resume specific to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Auckland Resume can also assist with the creation of a strong resume that showcases your talents and experiences.
