How to Describe Customer Service on a Resume
When trying to get a customer service position, it’s crucial to emphasize your relevant experiences and abilities in your resume. A well-written resume can make a an enormous difference in getting the job you want. At Auckland Resume, we specialize in offering resume writing services to make you stand out from your competition. In this article, we’ll explain how to present the customer service aspect of your resume.
- Use action verbs: When you are describing your customer experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and have achieved results.
- Be specific about your job duties and responsibilities: Be specific when describing your customer service experience. Instead of saying "worked in customer service,"" write "managed a team of customers service representatives and handled customer complaints."
- Provide metrics: Include relevant metrics like customer satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Tailor your resume: Tailor your resume for the customer service job you’re applying for. Highlight the skills and experience which are most relevant for the position.
- Get professional assistance and proofread your resume You should proofread your resume prior to submitting it to ensure that it is error-free. If you require help look into professional help through Auckland Resume.
Following these steps by following these guidelines, you can build a customer service resume that effectively highlights your relevant experience as well as your skills. Make sure to adapt your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Auckland Resume can also assist in creating a professional resume that displays your capabilities and experience.
