How to Describe Customer Service on a Resume
When applying for a client service job, it’s essential to emphasize your relevant knowledge and experience on your resume. A well-written resume can make a big difference in getting the job that you desire. In Auckland Resume, we specialize in resume writing to help you stand out from your competitors. In this article, we’ll discuss tips on how to present the quality of service you provide on your resume.
- Use action verbs. When explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service work and have seen results.
- Make sure to include specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed the customer service agents and handled complaints from customers."
- Provide metrics: Include relevant metrics like customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Customize your resume: tailor your resume for the customer service position you’re applying for. Highlight the experience and skills which are relevant to the job.
- Check your resume for errors and seek help from a professional Check your resume for errors before sending it out to ensure it is error-free. If you need assistance you can seek help from a professional by contacting Auckland Resume.
With these suggestions by following these guidelines, you can build your resume for customer service that effectively highlights your experience and capabilities. Make sure to customize your resume for the job that you’re applying for and ensure that you have it proofread before you submit it. Auckland Resume can also assist in creating a professional resume that highlights your abilities and work experience.
