How to Describe Customer Service on a resume
When you are applying for a customer service position, you must be sure to highlight your relevant experiences and abilities in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve always wanted. Here at Auckland Resume, we specialize in writing resumes to assist you in standing out your competitors. In this article, we’ll provide tips on how to talk about the level of customer service in your resume.
- Use action verbsin describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service and have achieved results.
- Include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of saying "worked in customer service," use the phrase "managed the team of customer service representatives and handled customer complaints."
- Provide metrics: Include relevant metrics such as customer satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Make your resume more tailored: Customize your resume according to the customer service job you’re applying for. Highlight the abilities and experience which are most relevant for the position.
- Ask for professional help and proofread: Proofread your resume before you submit it to ensure it’s error-free. If you need assistance seek professional assistance through Auckland Resume.
By following these tips, you can create your resume for customer service that effectively highlights your relevant experience and skills. Make sure you make your resume specific to the job you’re applying for and ensure that you have it proofread before you submit it. Auckland Resume can also assist you in creating a successful resume that displays your capabilities and experience.
