How To Write a Customer Service Resume
An effective customer-service cover letter or resume (Curriculum Vitae) will require you to highlight your relevant expertise and experiences. A well-written resume and a well-written cover letter, in addition to a professional LinkedIn profile, could make a the difference in obtaining the job you want. At Auckland Resume, we specialize in offering CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to make your profile stand out your competition. In this article, we will discuss how to write about the quality of service you provide on your resume or CV, highlight capabilities in customer service on your CV or resume and offer suggestions on how to write about customer service expertise.
How to describe customer service on a resume or CV:
When describing your customer-service experience, concentrate on specific job duties and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your job. Additionally, include any relevant measures, such as customer satisfaction ratings, to demonstrate your impact.
How to show customer service skills on a CV or resume:
When you write about your experience, you need to include specific skills relevant to customer service, including communicating and problem-solving skills. Include any relevant certificates or training for example, a customer service training course or certificate in a specific customer service software.
What should I write about when it comes to customer skills in service?
When writing about customer service skills, focus on the most important and relevant skills needed for the job you’re applying for. For example, if your job requires a lot phone communication, highlight your experiences and expertise for customer service by phone.
What do I do to write the customer experience I had:
When writing about your customer service experience, make sure you use specific examples and quantify your accomplishments. As an example, instead of simply saying "Helped customers with questions," say "Assisted an average of 50 customers per day with their questions, resulting in a 95% customer satisfaction rating."
With these suggestions and guidelines, you can develop your customer service resume the cover letter, CV, and LinkedIn profile which showcases your experience and expertise, making you a strong candidate for customer service roles. Remember the need to check your resume the cover letter and CV prior to making it available for submission. Also, consider having professional assistance from Auckland Resume if you need assistance.
